ServiceTitan to QuickBooks, set up so the numbers actually tie.
The batch export looks complete. Then someone checks the records that rejected underneath. I fix the ServiceTitan to QuickBooks setup so billing is current, cash reconciles, and you can read margin by crew and business unit. Every engagement starts with a fixed-fee diagnostic.
The problems are real, recurring, and hiding under a clean-looking export.
ServiceTitan runs dispatch, service, AR and a heavy pricebook. The export to QuickBooks looks posted, but the record-level rejects, the merchant clearing and the GL mapping usually are not controlled.
Silent sync errors
Invoices, payments or jobs that rejected but looked posted. Owners see stale AR while nobody owns the exception queue.
Gross invoices that do not equal net deposits
Merchant fees, refunds and payout timing get mixed into revenue, so the bank reconciliation becomes detective work every month.
A weak pricebook and item map
Revenue lands in generic buckets. The P and L looks right on top and useless underneath, and margin by service line disappears.
Completed work that never got billed
Jobs finished in the field with cost posted, but no invoice sent, sitting idle in the field system.
These are the kinds of numbers I see at a typical mid-market contractor. They are representative, not a guarantee. Your audit gives you your figures.
Fix it at the source, then keep it fixed.
A fixed-scope ServiceTitan build, $5,000 to $8,000 plus HST, roughly 20 to 30 hours. Only offered after the audit says it is worth doing.
Rebuild the item and GL map
Map products, business units and classes so the detail survives the sync and margin is readable by crew and department.
Install a merchant clearing workflow
Separate gross sales, fees, refunds and deposits so cash and revenue both tie without the monthly hunt.
Set a reviewed export cadence
Define who posts, who accepts the batch, who checks the rejects, and what gets escalated the same day.
Bridge to WIP where project work is enabled
Use the job data to support the accounting schedule instead of a spreadsheet, so WIP holds up for the bank and the CPA.
ServiceTitan and QuickBooks, answered.
Why do my ServiceTitan and QuickBooks numbers not match?
What does it cost?
Is this bookkeeping?
Do you work outside Hamilton?
Get your real sync-error count.
The $750 + HST Diagnostic Audit puts hard numbers on what is breaking between ServiceTitan and QuickBooks, and tells you which fix is worth your money.